- Level
- confirmed
- Worst impact
- Partial outage
- Components
- MongoDB Cloud
- Regions
- us
- Down Index
- 34of 100
What to do
Check whether you use MongoDB Atlas MongoDB Cloud in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 3h 33m it lasted.
Anything that failed between 2026-04-27 17:16 UTC and 2026-04-27 20:50 UTC may need a replay.Subscribe to MongoDB Atlas's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=mongodb-atlas works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from MongoDB Atlas 2
- identified
We have identified a bug affecting some Atlas customers that resulted in higher-than-expected backup charges on invoices for the billing date of April 24, 2026. This is a billing-only issue; your backup configuration, cluster health, and data are unaffected. We are actively working to correct all affected invoices. Any overcharges will be automatically refunded — no action is required on your end. Please contact MongoDB Support with any questions. We will post another update by April 27 at 22:00 UTC.
provider
- resolved
We have resolved the issue that caused the overage and usages should be reflected correctly by April 28th. If you still see incorrect usages after this date, please reach out to us.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-f25fa05030
Is MongoDB Atlas still down?
No, this incident was resolved 2026-04-27 20:50 UTC. For MongoDB Atlas's live state, see https://down.guide/mongodb-atlas.
How long did it last?
3h 33m, from 2026-04-27 17:16 UTC to 2026-04-27 20:50 UTC, by the times MongoDB Atlas posted.
What was affected?
MongoDB Atlas named MongoDB Cloud in us.
What caused it?
MongoDB Atlas hasn't published a root cause. If it does, it shows here.
Where does this come from?
MongoDB Atlas's official status page, https://status.mongodb.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.