- Level
- confirmed
- Worst impact
- Degraded
- Components
- Mux Video - VOD
- Down Index
- 19of 100
What to do
Check whether you use Mux Mux Video - VOD. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h it lasted.
Anything that failed between 2026-10-09 23:04 UTC and 2026-10-10 00:05 UTC may need a replay.Subscribe to Mux's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=mux works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Mux 4
- investigating
From 22:10 to 22:50 UTC we experience elevated latency for video routes, we are currently investigating the root cause.
provider
- investigating
We are continuing to investigate this issue.
provider
- monitoring
The issue has been identified and it was related to our cloud provider hosting our API. API latency has returned to normal levels, and we’re continuing to monitor stability. We apologize for the disruption.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-30a88aa907
Is Mux still down?
No, this incident was resolved 2026-10-10 00:05 UTC. For Mux's live state, see https://down.guide/mux.
How long did it last?
1h, from 2026-10-09 23:04 UTC to 2026-10-10 00:05 UTC, by the times Mux posted.
What was affected?
Mux named Mux Video - VOD.
What caused it?
Mux hasn't published a root cause. If it does, it shows here.
Where does this come from?
Mux's official status page, https://status.mux.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.