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Mux

Live stream disconnections

Degraded Lasted 2h 52m · started · Mux's page

Level
confirmed
Worst impact
Degraded
Components
Mux Video - Live
Down Index
22of 100

What to do

  • Check whether you use Mux Mux Video - Live. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 52m it lasted.

    Anything that failed between 2026-06-25 13:56 UTC and 2026-06-25 16:48 UTC may need a replay.
  • Subscribe to Mux's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=mux works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Mux 2

  1. investigating

    We are investigating an incident which caused the disconnection of multiple live streams at 13:11 UTC.

    provider

  2. resolved

    A small number of live streams were disconnected around 13:10 UTC, ending the corresponding Asset. Active live streams were able to reconnect and resume, and there is no long term impact to DVR or VOD content from affected live streams other than resuming on a new Asset ID. All systems are currently green.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-33007b877e

Is Mux still down?

No, this incident was resolved 2026-06-25 16:48 UTC. For Mux's live state, see https://down.guide/mux.

How long did it last?

2h 52m, from 2026-06-25 13:56 UTC to 2026-06-25 16:48 UTC, by the times Mux posted.

What was affected?

Mux named Mux Video - Live.

What caused it?

Mux hasn't published a root cause. If it does, it shows here.

Where does this come from?

Mux's official status page, https://status.mux.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.