- Level
- confirmed
- Worst impact
- Degraded
- Components
- Mux Dashboard, Mux Data - Data Collection
- Down Index
- 24of 100
What to do
Check whether you use Mux Mux Dashboard, Mux Data - Data Collection. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 27m it lasted.
Anything that failed between 2026-01-25 10:42 UTC and 2026-01-25 13:09 UTC may need a replay.Subscribe to Mux's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=mux works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Mux 3
- investigating
We are currently investigating errors in Mux Data, that are impacting some customers' metric collection, beginning at approximately 0935 UTC. We apologize for the inconvenience and will share an update once we have more information.
provider
- monitoring
Our team has implemented a fix to resolve the issue and is monitoring the situation. We'll post an update as soon as the issue is fully resolved.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-40c799821a
Is Mux still down?
No, this incident was resolved 2026-01-25 13:09 UTC. For Mux's live state, see https://down.guide/mux.
How long did it last?
2h 27m, from 2026-01-25 10:42 UTC to 2026-01-25 13:09 UTC, by the times Mux posted.
What was affected?
Mux named Mux Dashboard, Mux Data - Data Collection.
What caused it?
Mux hasn't published a root cause. If it does, it shows here.
Where does this come from?
Mux's official status page, https://status.mux.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.