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Mux

Elevated rebuffering and startup times for some on-demand assets and live streams

Degraded Lasted 2h 2m · started · Mux's page

Level
confirmed
Worst impact
Degraded
Components
Mux Video - VOD, Mux Video - Live
Down Index
24of 100

What to do

  • Check whether you use Mux Mux Video - VOD, Mux Video - Live. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 2m it lasted.

    Anything that failed between 2026-05-05 18:52 UTC and 2026-05-05 20:54 UTC may need a replay.
  • Subscribe to Mux's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=mux works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Mux 4

  1. investigating

    We are currently investigating the issue

    provider

  2. identified

    The issue has been identified and a fix is being implemented.

    provider

  3. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  4. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-47b9329a1d

Is Mux still down?

No, this incident was resolved 2026-05-05 20:54 UTC. For Mux's live state, see https://down.guide/mux.

How long did it last?

2h 2m, from 2026-05-05 18:52 UTC to 2026-05-05 20:54 UTC, by the times Mux posted.

What was affected?

Mux named Mux Video - VOD, Mux Video - Live.

What caused it?

Mux hasn't published a root cause. If it does, it shows here.

Where does this come from?

Mux's official status page, https://status.mux.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.