- Level
- confirmed
- Worst impact
- Degraded
- Components
- Mux Data - Data Collection
- Regions
- eu
What to do
Check whether you use Mux Mux Data - Data Collection in eu. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 44m it lasted.
Anything that failed between 2025-10-31 07:16 UTC and 2025-10-31 07:59 UTC may need a replay.Subscribe to Mux's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=mux works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Mux 2
- investigating
We are investigating networking issues resulting in Data collection issues for EU ingest customers from 6:41 UTC until 7:00 UTC.
provider
- resolved
We have confirmed a transient issue with our cloud service provider from 6:41 UTC until 7:00 UTC for Mux Data collection in the EU. This issue has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-4950e5f02d
Is Mux still down?
No, this incident was resolved 2025-10-31 07:59 UTC. For Mux's live state, see https://down.guide/mux.
How long did it last?
44m, from 2025-10-31 07:16 UTC to 2025-10-31 07:59 UTC, by the times Mux posted.
What was affected?
Mux named Mux Data - Data Collection in eu.
What caused it?
Mux hasn't published a root cause. If it does, it shows here.
Where does this come from?
Mux's official status page, https://status.mux.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.