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Mux

Monitoring dashboard data delayed

Degraded Lasted 1h 23m · started · Mux's page

Level
confirmed
Worst impact
Degraded
Components
Mux Dashboard, Mux Data - Data Collection
Down Index
23of 100

What to do

  • Check whether you use Mux Mux Dashboard, Mux Data - Data Collection. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 23m it lasted.

    Anything that failed between 2026-02-01 21:56 UTC and 2026-02-01 23:20 UTC may need a replay.
  • Subscribe to Mux's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=mux works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Mux 4

  1. investigating

    We are investigating an issue where monitoring data is significantly delayed

    provider

  2. investigating

    Elevated latency in the processing of incoming monitoring data began approximately 21:35 UTC. This impacted most customers that have access to monitoring data. Latency has starting improving, and we continue to investigate root cause.

    provider

  3. monitoring

    We've taken corrective action and are monitoring the results. Tail latencies have fully recovered.

    provider

  4. resolved

    This incident has been resolved.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-78d44fd790

Is Mux still down?

No, this incident was resolved 2026-02-01 23:20 UTC. For Mux's live state, see https://down.guide/mux.

How long did it last?

1h 23m, from 2026-02-01 21:56 UTC to 2026-02-01 23:20 UTC, by the times Mux posted.

What was affected?

Mux named Mux Dashboard, Mux Data - Data Collection.

What caused it?

Mux hasn't published a root cause. If it does, it shows here.

Where does this come from?

Mux's official status page, https://status.mux.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.