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Mux

Elevated Livestream Errors

Degraded Lasted 5h 8m · started · Mux's page

Level
confirmed
Worst impact
Degraded
Components
Mux Video - Live
Down Index
23of 100

What to do

  • Check whether you use Mux Mux Video - Live. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 5h 8m it lasted.

    Anything that failed between 2026-01-23 00:57 UTC and 2026-01-23 06:06 UTC may need a replay.
  • Subscribe to Mux's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=mux works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Mux 4

  1. investigating

    We're experiencing an elevated level of Livestream connection errors and are currently looking into the issue.

    provider

  2. monitoring

    The issue has been identified and a fix has been implemented. We will continue to monitor.

    provider

  3. monitoring

    We are continuing to monitor for any further issues.

    provider

  4. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-d32dead3a3

Is Mux still down?

No, this incident was resolved 2026-01-23 06:06 UTC. For Mux's live state, see https://down.guide/mux.

How long did it last?

5h 8m, from 2026-01-23 00:57 UTC to 2026-01-23 06:06 UTC, by the times Mux posted.

What was affected?

Mux named Mux Video - Live.

What caused it?

Mux hasn't published a root cause. If it does, it shows here.

Where does this come from?

Mux's official status page, https://status.mux.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.