Mux Data Monitoring Failing to Load

What to do

• Check whether you use Mux Mux Dashboard. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 1h 42m it lasted.

  Anything that failed between 2025-12-05 00:34 UTC and 2025-12-05 02:16 UTC may need a replay.

• Subscribe to Mux's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=mux works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Mux 4

1. investigatingDec 5, 2025, 12:34 AM UTC

   Beginning 00:07 UTC, we are seeing the monitoring page take a very long time to load and are investigating

   provider

2. investigatingDec 5, 2025, 12:46 AM UTC

   We are continuing to investigate the cause of this issue. Customers should now see improved latency in loading the monitoring dashboard. We are assessing potential impact to our collection pipeline.

   provider

3. monitoringDec 5, 2025, 1:15 AM UTC

   From 2025-12-05 00:07:00 UTC to 2025-12-05 00:36:00 UTC, several Mux Data servers experienced degraded connectivity. This resulted in monitoring dashboards being unable to load, beacon ingestion to slow slightly, and in some instances a small number of missing views at 00:08:50 UTC and 00:35:35 UTC

   provider

4. resolvedDec 5, 2025, 2:16 AM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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