- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Mux Video - VOD
- Down Index
- 30of 100
What to do
Check whether you use Mux Mux Video - VOD. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 30m it lasted.
Anything that failed between 2026-02-23 14:28 UTC and 2026-02-23 15:57 UTC may need a replay.Subscribe to Mux's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=mux works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Mux 3
- investigating
We are investigating an issue causing uploads to direct upload endpoints to fail for some customers. URL based ingest is not affected.
provider
- monitoring
A fix has been implemented and we are monitoring the results. Some customers may have experienced a low number of playback failures during the incident.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-e5391ef49f
Is Mux still down?
No, this incident was resolved 2026-02-23 15:57 UTC. For Mux's live state, see https://down.guide/mux.
How long did it last?
1h 30m, from 2026-02-23 14:28 UTC to 2026-02-23 15:57 UTC, by the times Mux posted.
What was affected?
Mux named Mux Video - VOD.
What caused it?
Mux hasn't published a root cause. If it does, it shows here.
Where does this come from?
Mux's official status page, https://status.mux.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.