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Mux

Live Stream Disruptions

Partial outage Lasted 20h 33m · started · Mux's page

Level
confirmed
Worst impact
Partial outage
Components
Mux Video - Live
Down Index
35of 100

What to do

  • Check whether you use Mux Mux Video - Live. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 20h 33m it lasted.

    Anything that failed between 2026-07-08 17:29 UTC and 2026-07-09 14:02 UTC may need a replay.
  • Subscribe to Mux's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=mux works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Mux 5

  1. investigating

    We are investigating an issue affecting live streams. Some viewers may experience dropped or interrupted live streams. Our team has identified the underlying infrastructure issue and is actively working on a resolution. We will provide updates as more information becomes available.

    provider

  2. identified

    The issue has been identified and a fix is being implemented.

    provider

  3. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  4. monitoring

    We are continuing to monitor for any further issues.

    provider

  5. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-f2f9f25b59

Is Mux still down?

No, this incident was resolved 2026-07-09 14:02 UTC. For Mux's live state, see https://down.guide/mux.

How long did it last?

20h 33m, from 2026-07-08 17:29 UTC to 2026-07-09 14:02 UTC, by the times Mux posted.

What was affected?

Mux named Mux Video - Live.

What caused it?

Mux hasn't published a root cause. If it does, it shows here.

Where does this come from?

Mux's official status page, https://status.mux.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.