- Level
- confirmed
- Worst impact
- Degraded
- Components
- Legacy Workflow Engine
- Regions
- eu
What to do
Check whether you use Phrase Legacy Workflow Engine in eu. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 6d 15h it lasted.
Anything that failed between 2025-08-26 21:03 UTC and 2025-09-02 12:57 UTC may need a replay.Subscribe to Phrase's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=phrase works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Phrase 6
- investigating
Users might be experiencing delays in the execution of Orchestrator workflows hosted in the EU data center. Our engineers are investigating the situation.
provider
- investigating
Users may still experience occasional delays in Orchestrator workflow executions. We are continuing to investigate this issue.
provider
- identified
We have identified the issue causing intermittent delays in workflow executions and are working on optimizing the execution queue. While performance has been relatively stable, some users may still experience occasional delays in Orchestrator workflow executions. Our team continues to closely monitor the situation. If you encounter significant delays, please reach out to Phrase Technical Support.
provider
- monitoring
Workflow executions are operating as expected, and no further delay spikes have been observed in the past 24 hours. We will continue to monitor the situation closely.
provider
- monitoring
We have implemented scalability improvements designed to eliminate further delays in workflow executions. Performance is stable, and we will continue to monitor the situation closely.
provider
- resolved
Since implementing scalability improvements, workflow executions have remained stable and performance is back to normal. These changes also make the system more robust in handling future workload spikes.
provider
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Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-4588e88abb
Is Phrase still down?
No, this incident was resolved 2025-09-02 12:57 UTC. For Phrase's live state, see https://down.guide/phrase.
How long did it last?
6d 15h, from 2025-08-26 21:03 UTC to 2025-09-02 12:57 UTC, by the times Phrase posted.
What was affected?
Phrase named Legacy Workflow Engine in eu.
What caused it?
Phrase hasn't published a root cause. If it does, it shows here.
Where does this come from?
Phrase's official status page, https://status.phrase.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.