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Phrase

Degraded Performance of Phrase TMS (EU) starting on November 3, 2026 10:28 CET

Partial outage Lasted 20m · started · Phrase's page

Level
confirmed
Worst impact
Partial outage
Components
Project management
Regions
eu

What to do

  • Check whether you use Phrase Project management in eu. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 20m it lasted.

    Anything that failed between 2026-11-03 09:40 UTC and 2026-11-03 10:01 UTC may need a replay.
  • Subscribe to Phrase's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=phrase works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Root cause

Our team is actively working to identify the root cause and restore full functionality as quickly as possible.
Read the postmortem

Updates from Phrase 2

  1. investigating

    We are currently investigating an issue affecting the Style Guides landing page in our EU region. Customers may experience difficulty accessing Style Guides, Content Groups and Phrase Ecosystem pages within Phrase TMS. Our team is actively working to identify the root cause and restore full functionality as quickly as possible.

    provider

  2. resolved

    The issue affecting the Style Guides landing page in our EU region has been resolved. Access to Style Guides, Content Groups, and Phrase Ecosystem pages within Phrase TMS has been restored. We will continue to monitor the situation and implement further improvements to prevent recurrence.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-7df89cd13b

Is Phrase still down?

No, this incident was resolved 2026-11-03 10:01 UTC. For Phrase's live state, see https://down.guide/phrase.

How long did it last?

20m, from 2026-11-03 09:40 UTC to 2026-11-03 10:01 UTC, by the times Phrase posted.

What was affected?

Phrase named Project management in eu.

What caused it?

Phrase wrote: "Our team is actively working to identify the root cause and restore full functionality as quickly as possible." The postmortem: https://stspg.io/z8lpk02mc7v0

Where does this come from?

Phrase's official status page, https://status.phrase.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.