Degraded Performance of Project management in Phrase TMS (EU) starting on September 1, 2026 16:12 CEST

What to do

• Check whether you use Phrase Project management in eu. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 2h 5m it lasted.

  Anything that failed between 2026-09-01 14:18 UTC and 2026-09-01 16:23 UTC may need a replay.

• Subscribe to Phrase's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=phrase works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Phrase 4

1. investigatingSep 1, 2026, 2:18 PM UTC

   We are currently investigating an issue causing slowness in the Jobs view within Phrase TMS (EU). Users may experience delayed load times or reduced performance when accessing project management features. Our team is actively working to identify the root cause and restore normal performance as quickly as possible.

   provider

2. investigatingSep 1, 2026, 3:00 PM UTC

   We have identified the root cause of the issue. Our team is actively implementing a fix. We will provide further updates as we make progress.

   provider

3. monitoringSep 1, 2026, 3:34 PM UTC

   A fix has been deployed and we are monitoring the results. Customers might need to clear browser cache and close all opened tabs with TMS if still experiencing problems.

   provider

4. resolvedSep 1, 2026, 4:23 PM UTC

   The issue has been resolved and performance is stable.

   provider

Corrections

None so far.

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