Performance Disruption of Phrase TMS (EU) between 11:35 AM and 11:46 AM CEST on October 15, 2026

What to do

• Check whether you use Phrase Analytics, API, CAT web editor, Connectors and 5 more in eu. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 40m it lasted.

  Anything that failed between 2026-10-15 09:44 UTC and 2026-10-15 10:24 UTC may need a replay.

• Subscribe to Phrase's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=phrase works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Root cause

Our team is actively working to identify the cause and restore full functionality as quickly as possible.

Updates from Phrase 3

1. investigatingOct 15, 2026, 9:44 AM UTC

   We are currently investigating an issue affecting Phrase TMS services in the EU region, including the CAT editor, API, project management, translation memory, and related components. Users may experience errors or be unable to access these services at this time. Our team is actively working to identify the cause and restore full functionality as quickly as possible.

   provider

2. monitoringOct 15, 2026, 9:58 AM UTC

   Services have stabilized and Phrase TMS in the EU region is now operating normally. We keep monitoring the situation.

   provider

3. resolvedOct 15, 2026, 10:24 AM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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