- Level
- confirmed
- Worst impact
- Degraded
- Components
- Translation center, Analytics, Workflow Builder, Repo sync, API, Legacy Workflow Engine, CAT web editor, OTA, Email delivery, Connectors, File processing, Ordering, In-context editor, Machine translation, API, Project management, Term base, Translation memory, Identity management - IDM (US)
- Regions
- us
What to do
Check whether you use Phrase Translation center, Analytics, Workflow Builder, Repo sync and 15 more in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 15m it lasted.
Anything that failed between 2025-10-20 13:16 UTC and 2025-10-20 15:30 UTC may need a replay.Subscribe to Phrase's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=phrase works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Phrase 2
- monitoring
We are aware that we have an issue across multiple Phrase services. Issue is related to the upstream partner outage. Our engineering team is actively working to ensure minimal disruption. Thank you for your patience.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-be917e0636
Is Phrase still down?
No, this incident was resolved 2025-10-20 15:30 UTC. For Phrase's live state, see https://down.guide/phrase.
How long did it last?
2h 15m, from 2025-10-20 13:16 UTC to 2025-10-20 15:30 UTC, by the times Phrase posted.
What was affected?
Phrase named Translation center, Analytics, Workflow Builder, Repo sync and 15 more in us.
What caused it?
Phrase hasn't published a root cause. If it does, it shows here.
Where does this come from?
Phrase's official status page, https://status.phrase.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.