Degraded Performance of Connectors in Phrase TMS (EU) on August 6, 2026

What to do

• Check whether you use Phrase Connectors in eu. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 5h 8m it lasted.

  Anything that failed between 2026-08-06 08:11 UTC and 2026-08-06 13:19 UTC may need a replay.

• Subscribe to Phrase's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=phrase works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Phrase 5

1. investigatingAug 6, 2026, 8:11 AM UTC

   We are currently investigating an issue affecting Connectors in Phrase TMS. Customers may be unable to access or use Connector functionality during this time. Our engineering team is actively working to identify the cause and restore full service as quickly as possible.

   provider

2. investigatingAug 6, 2026, 8:18 AM UTC

   We are continuing to investigate this issue.

   provider

3. monitoringAug 6, 2026, 8:43 AM UTC

   We have identified the root cause and the issue has now been resolved. Connectors should be appearing as active again. We will continue to monitor the situation to ensure full stability.

   provider

4. monitoringAug 6, 2026, 12:00 PM UTC

   We continue monitoring the situation.

   provider

5. resolvedAug 6, 2026, 1:19 PM UTC

   The incident has been resolved and all components are back to operational.

   provider

Corrections

None so far.

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