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Phrase

Performance Disruption of Phrase Orchestrator (EU) on July 16, 2026 between 4:07 PM CEST and 5:32 PM CEST

Major outage Lasted 1h 22m · started · Phrase's page

Level
confirmed
Worst impact
Major outage
Components
Workflow Builder
Regions
eu

What to do

  • Check whether you use Phrase Workflow Builder in eu. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 22m it lasted.

    Anything that failed between 2026-07-16 14:49 UTC and 2026-07-16 16:12 UTC may need a replay.
  • Subscribe to Phrase's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=phrase works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Phrase 5

  1. investigating

    We are currently investigating an issue affecting Phrase Orchestrator. We are working to identify the root cause and will provide further updates as soon as more information is available.

    provider

  2. investigating

    We are continuing to investigate this issue.

    provider

  3. identified

    The issue has been identified and a fix is being implemented.

    provider

  4. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  5. resolved

    Orchestrator (EU) is available again since 5:32 PM CEST. All pending executions are being processed. This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-eac1250c3a

Is Phrase still down?

No, this incident was resolved 2026-07-16 16:12 UTC. For Phrase's live state, see https://down.guide/phrase.

How long did it last?

1h 22m, from 2026-07-16 14:49 UTC to 2026-07-16 16:12 UTC, by the times Phrase posted.

What was affected?

Phrase named Workflow Builder in eu.

What caused it?

Phrase hasn't published a root cause. If it does, it shows here.

Where does this come from?

Phrase's official status page, https://status.phrase.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.