Rankings
Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.
Providers ranked by weighted downtime in April 2023, most first. 19 providers with incidents.
- 1. Lokalise4h 8m weighted1 incident · median 5h 57m to resolve · postmortems 100%
- 2. Mailjet3h 22m weighted3 incidents · median 1h 51m to resolve · postmortems 0%
- 3. Atlassian Statuspage1h 42m weighted1 incident · median 3h 24m to resolve · postmortems 0%
- 4. StatusCake1h 14m weighted1 incident · median 6h 10m to resolve · postmortems n/a
- 5. Hex1h 4m weighted3 incidents · median 18m to resolve · postmortems 0%
- 6. Basecamp43m weighted1 incident · median 43m to resolve · postmortems 0%
- 7. ServiceNow Cloud Observability19m weighted1 incident · median 2h 4m to resolve · postmortems n/a
- 8. PyPI13m weighted1 incident · median 19h 8m to resolve · postmortems n/a
- 9. Twitch12m weighted2 incidents · median 2h 19m to resolve · postmortems 0%
- 10. Courier12m weighted1 incident · median 1h 1m to resolve · postmortems n/a
- 11. Mural11m weighted1 incident · median 1h 58m to resolve · postmortems n/a
- 12. Secureframe9m weighted1 incident · median 47m to resolve · postmortems n/a
- 13. Superhuman9m weighted1 incident · median 2h 18m to resolve · postmortems n/a
- 14. Opsgenie7m weighted2 incidents · median 3h 46m to resolve · postmortems 100%
- 15. Postman7m weighted1 incident · median 22m to resolve · postmortems 0%
- 16. Flagsmith1m weighted1 incident · median 5m to resolve · postmortems n/a
- 17. DatoCMS0m weighted1 incident · median 0m to resolve · postmortems n/a
- 18. SourceHut0m weighted1 incident · median 0m to resolve · postmortems 0%
- 19. TaxJar0m weighted1 incident · median 0m to resolve · postmortems n/a
Downtime is weighted by impact (major x1, partial x0.5, degraded x0.2) from providers' own posted incidents. Providers with none aren't listed, and a month can shift when a late incident is imported.