Rankings
Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.
Providers ranked by weighted downtime in April 2023, most first. 4 providers with incidents in Observability.
- 1. Atlassian Statuspage1h 42m weighted1 incident · median 3h 24m to resolve · postmortems 0%
- 2. StatusCake1h 14m weighted1 incident · median 6h 10m to resolve · postmortems n/a
- 3. ServiceNow Cloud Observability19m weighted1 incident · median 2h 4m to resolve · postmortems n/a
- 4. Opsgenie7m weighted2 incidents · median 3h 46m to resolve · postmortems 100%
Downtime is weighted by impact (major x1, partial x0.5, degraded x0.2) from providers' own posted incidents. Providers with none aren't listed, and a month can shift when a late incident is imported.