Rankings
Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.
Providers ranked by weighted downtime in May 2023, most first. 16 providers with incidents.
- 1. PyPI6h 11m weighted2 incidents · median 1d 5h to resolve · postmortems n/a
- 2. Dropbox Sign5h 14m weighted1 incident · median 1d 19h to resolve · postmortems n/a
- 3. LogRocket3h 13m weighted2 incidents · median 21h 12m to resolve · postmortems n/a
- 4. ServiceNow Cloud Observability1h 24m weighted1 incident · median 2h 35m to resolve · postmortems 0%
- 5. Close1h 18m weighted1 incident · median 2h 37m to resolve · postmortems 0%
- 6. Courier1h 7m weighted1 incident · median 2h 40m to resolve · postmortems 0%
- 7. Keeper43m weighted2 incidents · median 3h 36m to resolve · postmortems 0%
- 8. imgix33m weighted4 incidents · median 1h 54m to resolve · postmortems n/a
- 9. Gusto25m weighted3 incidents · median 21m to resolve · postmortems 0%
- 10. Atlassian Statuspage23m weighted1 incident · median 1h 57m to resolve · postmortems n/a
- 11. Stitch22m weighted1 incident · median 1h 18m to resolve · postmortems 0%
- 12. Stream18m weighted1 incident · median 1h to resolve · postmortems 0%
- 13. Mapbox16m weighted2 incidents · median 2h 7m to resolve · postmortems n/a
- 14. Lokalise4m weighted1 incident · median 7m to resolve · postmortems 0%
- 15. Ably0m weighted1 incident · median 0m to resolve · postmortems n/a
- 16. Uploadcare0m weighted1 incident · median 0m to resolve · postmortems n/a
Downtime is weighted by impact (major x1, partial x0.5, degraded x0.2) from providers' own posted incidents. Providers with none aren't listed, and a month can shift when a late incident is imported.