Rankings
Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.
Providers ranked by weighted downtime in May 2023, most first. 3 providers with incidents in Workplace.
- 1. Dropbox Sign5h 14m weighted1 incident · median 1d 19h to resolve · postmortems n/a
- 2. Close1h 18m weighted1 incident · median 2h 37m to resolve · postmortems 0%
- 3. Gusto25m weighted3 incidents · median 21m to resolve · postmortems 0%
Downtime is weighted by impact (major x1, partial x0.5, degraded x0.2) from providers' own posted incidents. Providers with none aren't listed, and a month can shift when a late incident is imported.