Rankings
Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.
Providers ranked by weighted downtime in May 2023, most first. 3 providers with incidents in Observability.
- 1. LogRocket3h 13m weighted2 incidents · median 21h 12m to resolve · postmortems n/a
- 2. ServiceNow Cloud Observability1h 24m weighted1 incident · median 2h 35m to resolve · postmortems 0%
- 3. Atlassian Statuspage23m weighted1 incident · median 1h 57m to resolve · postmortems n/a
Downtime is weighted by impact (major x1, partial x0.5, degraded x0.2) from providers' own posted incidents. Providers with none aren't listed, and a month can shift when a late incident is imported.