Rankings
Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.
Providers ranked by weighted downtime in December 2023, most first. 5 providers with incidents in Messaging and comms.
- 1. Daily54m weighted1 incident · median 9h 45m to resolve · postmortems n/a
- 2. Twitch46m weighted2 incidents · median 1h 6m to resolve · postmortems 0%
- 3. LinkedIn29m weighted1 incident · median 2h 25m to resolve · postmortems n/a
- 4. Mailjet20m weighted1 incident · median 4h 5m to resolve · postmortems n/a
- 5. Pinterest1m weighted2 incidents · median 41m to resolve · postmortems 0%
Downtime is weighted by impact (major x1, partial x0.5, degraded x0.2) from providers' own posted incidents. Providers with none aren't listed, and a month can shift when a late incident is imported.