Rankings
Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.
Providers ranked by weighted downtime in December 2023, most first. 5 providers with incidents in Workplace.
- 1. Superhuman10h 37m weighted1 incident · median 11d to resolve · postmortems n/a
- 2. Typeform22m weighted2 incidents · median 1h 1m to resolve · postmortems n/a
- 3. Trello10m weighted1 incident · median 22h 35m to resolve · postmortems n/a
- 4. Mural8m weighted1 incident · median 46m to resolve · postmortems 0%
- 5. Figma0m weighted1 incident · median 0m to resolve · postmortems n/a
Downtime is weighted by impact (major x1, partial x0.5, degraded x0.2) from providers' own posted incidents. Providers with none aren't listed, and a month can shift when a late incident is imported.