Rankings
Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.
Providers ranked by weighted downtime in February 2024, most first. 8 providers with incidents in Workplace.
- 1. Trello2h 9m weighted1 incident · median 2h 16m to resolve · postmortems 100%
- 2. Typeform2h 7m weighted5 incidents · median 38m to resolve · postmortems 0%
- 3. Smartling43m weighted1 incident · median 4h 21m to resolve · postmortems 0%
- 4. Dropbox Sign14m weighted1 incident · median 6h 37m to resolve · postmortems n/a
- 5. Quip8m weighted1 incident · median 16m to resolve · postmortems 0%
- 6. Mural6m weighted1 incident · median 1h 3m to resolve · postmortems 0%
- 7. Gusto5m weighted1 incident · median 24m to resolve · postmortems n/a
- 8. Figma0m weighted1 incident · median 5h 4m to resolve · postmortems n/a
Downtime is weighted by impact (major x1, partial x0.5, degraded x0.2) from providers' own posted incidents. Providers with none aren't listed, and a month can shift when a late incident is imported.