Rankings
Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.
Providers ranked by weighted downtime in March 2024, most first. 6 providers with incidents in Workplace.
- 1. Typeform5h 24m weighted4 incidents · median 1h 26m to resolve · postmortems 0%
- 2. Gusto55m weighted3 incidents · median 14m to resolve · postmortems 0%
- 3. Mural31m weighted1 incident · median 1h 3m to resolve · postmortems 0%
- 4. Coda16m weighted2 incidents · median 21m to resolve · postmortems 0%
- 5. Lucid11m weighted1 incident · median 47m to resolve · postmortems 0%
- 6. Close0m weighted1 incident · median 59m to resolve · postmortems n/a
Downtime is weighted by impact (major x1, partial x0.5, degraded x0.2) from providers' own posted incidents. Providers with none aren't listed, and a month can shift when a late incident is imported.