- Level
- confirmed
- Worst impact
- Degraded
- Components
- Inbound Calls, Outbound Calls
- Down Index
- 20of 100
What to do
Check whether you use Aircall Inbound Calls, Outbound Calls. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 50m it lasted.
Anything that failed between 2025-12-22 07:56 UTC and 2025-12-22 09:45 UTC may need a replay.Subscribe to Aircall's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=aircall works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Aircall 4
- investigating
We are investigating reports of some calls dropping and some facing quality issues
provider
- identified
We have identified the issue as coming from one of our Telco providers.
provider
- monitoring
Our telco partner has advised that the issue should be resolved. We are monitoring the results
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-0d98e6157d
Is Aircall still down?
No, this incident was resolved 2025-12-22 09:45 UTC. For Aircall's live state, see https://down.guide/aircall.
How long did it last?
1h 50m, from 2025-12-22 07:56 UTC to 2025-12-22 09:45 UTC, by the times Aircall posted.
What was affected?
Aircall named Inbound Calls, Outbound Calls.
What caused it?
Aircall hasn't published a root cause. If it does, it shows here.
Where does this come from?
Aircall's official status page, https://status.aircall.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.