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Aircall

Issues Making and Receiving Calls

Partial outage Lasted 24m · started · Aircall's page

Level
confirmed
Worst impact
Partial outage
Components
Inbound Calls, Outbound Calls
Down Index
26of 100

What to do

  • Check whether you use Aircall Inbound Calls, Outbound Calls. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 24m it lasted.

    Anything that failed between 2026-11-03 15:30 UTC and 2026-11-03 15:54 UTC may need a replay.
  • Subscribe to Aircall's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=aircall works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Aircall 3

  1. investigating

    We are investigating reports that customers can't make or receive calls. We are continuously working to stabilize the system performance.

    provider

  2. monitoring

    We've implemented a fix, and error rates are returning to normal for the affected Aircall services. We’re continuing to monitor closely to make sure service remains stable.

    provider

  3. resolved

    This incident has been resolved and the affected Aircall services are operating as expected. If you’re still seeing any issues, please contact Aircall Support, and we’ll help right away.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-7010130cd7

Is Aircall still down?

No, this incident was resolved 2026-11-03 15:54 UTC. For Aircall's live state, see https://down.guide/aircall.

How long did it last?

24m, from 2026-11-03 15:30 UTC to 2026-11-03 15:54 UTC, by the times Aircall posted.

What was affected?

Aircall named Inbound Calls, Outbound Calls.

What caused it?

Aircall hasn't published a root cause. If it does, it shows here.

Where does this come from?

Aircall's official status page, https://status.aircall.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.