- Level
- confirmed
- Worst impact
- Degraded
- Components
- Inbound Calls, Outbound Calls
What to do
Check whether you use Aircall Inbound Calls, Outbound Calls. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 47m it lasted.
Anything that failed between 2026-01-22 11:43 UTC and 2026-01-22 12:30 UTC may need a replay.Subscribe to Aircall's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=aircall works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Aircall 2
- identified
We are observing a drop in Iberian call traffic caused by issues that are external to Aircall. It seems that several telco providers, particularly in Spain, are experiencing issues, as can be seen on https://downdetector.es/. Although this is external to Aircall, our engineering team is closely monitoring the situation.
provider
- resolved
We are observing a recovery of traffic in Spain to regular levels. Therefore, we believe that local telcos have been able to recover their network and fully resolve the situation.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-21d747f291
Is Aircall still down?
No, this incident was resolved 2026-01-22 12:30 UTC. For Aircall's live state, see https://down.guide/aircall.
How long did it last?
47m, from 2026-01-22 11:43 UTC to 2026-01-22 12:30 UTC, by the times Aircall posted.
What was affected?
Aircall named Inbound Calls, Outbound Calls.
What caused it?
Aircall hasn't published a root cause. If it does, it shows here.
Where does this come from?
Aircall's official status page, https://status.aircall.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.