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Aircall

Errors saving E911 emergency location for some customers

Degraded Lasted 20m · started · Aircall's page

Level
confirmed
Worst impact
Degraded
Components
Numbers Management (Purchase, Porting, Compliance)
Down Index
15of 100

What to do

  • Check whether you use Aircall Numbers Management (Purchase, Porting, Compliance). Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 20m it lasted.

    Anything that failed between 2026-07-15 15:43 UTC and 2026-07-15 16:03 UTC may need a replay.
  • Subscribe to Aircall's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=aircall works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Aircall 2

  1. identified

    Some customers may experience issues setting or changing their registered E911 emergency location at this time. Our carrier partner has identified a problem with their system that is causing this problem and they are currently working on a fix.

    provider

  2. resolved

    Our partner carrier has fully resolved the issue and service is back to normal at this time

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-2219e705ff

Is Aircall still down?

No, this incident was resolved 2026-07-15 16:03 UTC. For Aircall's live state, see https://down.guide/aircall.

How long did it last?

20m, from 2026-07-15 15:43 UTC to 2026-07-15 16:03 UTC, by the times Aircall posted.

What was affected?

Aircall named Numbers Management (Purchase, Porting, Compliance).

What caused it?

Aircall hasn't published a root cause. If it does, it shows here.

Where does this come from?

Aircall's official status page, https://status.aircall.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.