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Aircall

Dashboard Performance Issues

Degraded Lasted 45m · started · Aircall's page

Level
confirmed
Worst impact
Degraded
Components
Conversation Center
Down Index
17of 100

What to do

  • Check whether you use Aircall Conversation Center. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 45m it lasted.

    Anything that failed between 2026-06-04 07:04 UTC and 2026-06-04 07:49 UTC may need a replay.
  • Subscribe to Aircall's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=aircall works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Aircall 3

  1. investigating

    We are currently investigating an issue with the Dashboard freezing or crashing when accessing call recordings.

    provider

  2. monitoring

    A fix has been implemented, and we are noticing significant improvements in Dashboard loading time.

    provider

  3. resolved

    The error loading recordings and insights has been fully resolved, and the Dashboard is performing normally.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-22b9045cf9

Is Aircall still down?

No, this incident was resolved 2026-06-04 07:49 UTC. For Aircall's live state, see https://down.guide/aircall.

How long did it last?

45m, from 2026-06-04 07:04 UTC to 2026-06-04 07:49 UTC, by the times Aircall posted.

What was affected?

Aircall named Conversation Center.

What caused it?

Aircall hasn't published a root cause. If it does, it shows here.

Where does this come from?

Aircall's official status page, https://status.aircall.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.