Aircall Workspace In-Call Controls Intermittently Unresponsive

What to do

• Check whether you use Aircall Aircall Workspace (Web), Aircall Workspace (Desktop), Aircall Mobile App (iOS), Aircall Mobile App (Android) and 1 more. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 42m it lasted.

  Anything that failed between 2026-05-29 06:14 UTC and 2026-05-29 06:57 UTC may need a replay.

• Subscribe to Aircall's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=aircall works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Aircall 3

1. investigatingMay 29, 2026, 6:14 AM UTC

   We are currently investigating intermittent failures affecting in-call actions and buttons. Some users may experience unresponsive or unreliable controls during active calls. Our team is actively working to identify the root cause and will provide updates as the investigation progresses.

   provider

2. monitoringMay 29, 2026, 6:43 AM UTC

   A fix has been implemented for the issue, and the app is functioning normally. We are actively monitoring the situation to ensure system stability and will provide further updates if necessary.

   provider

3. resolvedMay 29, 2026, 6:57 AM UTC

   This incident has now been resolved. If you experience any further problems, please don’t hesitate to contact our support team.

   provider

Corrections

None so far.

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