- Level
- confirmed
- Worst impact
- Degraded
- Components
- Outbound Messaging (SMS/MMS)
- Down Index
- 17of 100
What to do
Check whether you use Aircall Outbound Messaging (SMS/MMS). Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 44m it lasted.
Anything that failed between 2026-09-01 18:43 UTC and 2026-09-01 19:27 UTC may need a replay.Subscribe to Aircall's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=aircall works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Aircall 4
- investigating
Our monitoring systems have detected a potential issue with MMS messages delayed delivery. We will update this page with more information when possible
provider
- investigating
We are continuing to investigate this issue.
provider
- monitoring
Thus far we have not detected any direct impact to our customers, but we will continue to monitor
provider
- resolved
We still have not seen any direct impact to customers, so this incident is resolved
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-43041a121f
Is Aircall still down?
No, this incident was resolved 2026-09-01 19:27 UTC. For Aircall's live state, see https://down.guide/aircall.
How long did it last?
44m, from 2026-09-01 18:43 UTC to 2026-09-01 19:27 UTC, by the times Aircall posted.
What was affected?
Aircall named Outbound Messaging (SMS/MMS).
What caused it?
Aircall hasn't published a root cause. If it does, it shows here.
Where does this come from?
Aircall's official status page, https://status.aircall.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.