- Level
- confirmed
- Worst impact
- Partial outage
- Components
- eSIM
- Down Index
- 29of 100
What to do
Check whether you use Aircall eSIM. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 25m it lasted.
Anything that failed between 2026-08-11 10:05 UTC and 2026-08-11 12:30 UTC may need a replay.Subscribe to Aircall's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=aircall works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Aircall 3
- investigating
We are currently investigating issues impacting French eSIM numbers. The issue seems to have its origin with our Carrier Partner.
provider
- monitoring
A fix was implemented by our Partner. We are currently monitoring the results.
provider
- resolved
We can confirm that the issue with the French eSIM partner has been fully resolved. We appreciate your patience and understanding while we worked with our partners to restore normal functionality.
provider
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Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-4830458e77
Is Aircall still down?
No, this incident was resolved 2026-08-11 12:30 UTC. For Aircall's live state, see https://down.guide/aircall.
How long did it last?
2h 25m, from 2026-08-11 10:05 UTC to 2026-08-11 12:30 UTC, by the times Aircall posted.
What was affected?
Aircall named eSIM.
What caused it?
Aircall hasn't published a root cause. If it does, it shows here.
Where does this come from?
Aircall's official status page, https://status.aircall.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.