Skip to main content
Aircall

Delay logging call/activity events to integrations

Degraded Lasted 1h 59m · started · Aircall's page

Level
confirmed
Worst impact
Degraded
Components
Hubspot Integration, Zendesk Integration, Other Integrations
Down Index
20of 100

What to do

  • Check whether you use Aircall Hubspot Integration, Zendesk Integration, Other Integrations. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 59m it lasted.

    Anything that failed between 2026-07-20 14:27 UTC and 2026-07-20 16:25 UTC may need a replay.
  • Subscribe to Aircall's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=aircall works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Aircall 4

  1. investigating

    We are currently investigating a delay in activity logging for integrations, where call/activity events are not being reflected in connected systems within the expected timeframe.

    provider

  2. identified

    We're actively working on improving the call logging delays

    provider

  3. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  4. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-5c323d0f8d

Is Aircall still down?

No, this incident was resolved 2026-07-20 16:25 UTC. For Aircall's live state, see https://down.guide/aircall.

How long did it last?

1h 59m, from 2026-07-20 14:27 UTC to 2026-07-20 16:25 UTC, by the times Aircall posted.

What was affected?

Aircall named Hubspot Integration, Zendesk Integration, Other Integrations.

What caused it?

Aircall hasn't published a root cause. If it does, it shows here.

Where does this come from?

Aircall's official status page, https://status.aircall.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.