- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Inbound Calls, Outbound Calls
- Regions
- apac
- Down Index
- 34of 100
What to do
Check whether you use Aircall Inbound Calls, Outbound Calls in apac. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 3h 1m it lasted.
Anything that failed between 2026-09-08 05:50 UTC and 2026-09-08 08:51 UTC may need a replay.Subscribe to Aircall's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=aircall works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Aircall 5
- investigating
We are currently investigating an issue with one of our partner causing no audio in inbound or outbound calls for a subset of Singapore customers.
provider
- investigating
We are continuing to investigate this issue.
provider
- identified
The issue has been identified, and we're evaluating a fix
provider
- monitoring
A routing change has been implemented and we are monitoring the results.
provider
- resolved
We have confirmation that this has been resolved
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-f9c89a1bf0
Is Aircall still down?
No, this incident was resolved 2026-09-08 08:51 UTC. For Aircall's live state, see https://down.guide/aircall.
How long did it last?
3h 1m, from 2026-09-08 05:50 UTC to 2026-09-08 08:51 UTC, by the times Aircall posted.
What was affected?
Aircall named Inbound Calls, Outbound Calls in apac.
What caused it?
Aircall hasn't published a root cause. If it does, it shows here.
Where does this come from?
Aircall's official status page, https://status.aircall.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.