Issues accessing Drag & Drop editor

What to do

• Check whether you use Braze Dashboard, Dashboard, Dashboard, Dashboard and 7 more. Check your stack

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• Confirm your retries, queues and scheduled jobs caught up after the 2h 21m it lasted.

  Anything that failed between 2025-03-10 15:10 UTC and 2025-03-10 17:31 UTC may need a replay.

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Updates from Braze 3

1. identifiedMar 10, 2025, 3:10 PM UTC

   Users may experience errors when accessing the Drag & Drop editor from the Braze dashboard. This is due to an issue impacting our partner Beefree. We are working with Beefree to restore normal service as quickly as possible. Please refer to the Beefree status page for information: https://beefree.statuspage.io/

   provider

2. monitoringMar 10, 2025, 4:37 PM UTC

   Beefree identified the root cause of the issue and implemented a solution to address the intermittent issues affecting the Drag & Drop editor. Currently, the Drag & Drop editor is working as expected. Please refer to the Beefree status page for more information: https://beefree.statuspage.io/

   provider

3. resolvedMar 10, 2025, 5:31 PM UTC

   We have confirmed with our partner Beefree, that the Drag & Drop editors are functioning as expected. This issue is now resolved.

   provider

Corrections

None so far.

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