Skip to main content
Braze

Third-party Snowflake issue impacting CDI, Currents and Dashboard

Degraded Lasted 2h 56m · started · Braze's page

Level
confirmed
Worst impact
Degraded
Components
Dashboard, Dashboard, Dashboard, Dashboard, Dashboard, Dashboard, Dashboard, Dashboard, Currents, Currents, Currents, Currents, Currents, Currents, Currents, Currents, Cloud Data-Ingestion (CDI), Cloud Data-Ingestion (CDI), Cloud Data-Ingestion (CDI), Cloud Data-Ingestion (CDI), Cloud Data-Ingestion (CDI), Cloud Data-Ingestion (CDI), Cloud Data-Ingestion (CDI), Cloud Data-Ingestion (CDI)
Down Index
35of 100

What to do

  • Check whether you use Braze Dashboard, Dashboard, Dashboard, Dashboard and 20 more. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 56m it lasted.

    Anything that failed between 2025-03-19 18:53 UTC and 2025-03-19 21:49 UTC may need a replay.
  • Subscribe to Braze's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=braze works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Braze 2

  1. identified

    Third-party Snowflake is currently experiencing an issue. As a result of this outage, customers may experience an impact on various functionalities within the Braze dashboard, including Query Builder, SQL Segments, Segment Extensions, Data Sharing configuration, and certain reporting features. Customers integrating Snowflake with CDI or Currents may also experience latencies and errors during this time.

    provider

  2. resolved

    Snowflake has confirmed the incident they were experiencing is resolved. Braze can confirm all services are now healthy and working within normal operational bounds.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-986691a258

Is Braze still down?

No, this incident was resolved 2025-03-19 21:49 UTC. For Braze's live state, see https://down.guide/braze.

How long did it last?

2h 56m, from 2025-03-19 18:53 UTC to 2025-03-19 21:49 UTC, by the times Braze posted.

What was affected?

Braze named Dashboard, Dashboard, Dashboard, Dashboard and 20 more.

What caused it?

Braze hasn't published a root cause. If it does, it shows here.

Where does this come from?

Braze's official status page, https://braze.statuspage.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.