The Down Index, 2025-W17
That week's worst incidents, scored 0-100 from impact, breadth, duration, reach and how long the provider took to acknowledge.
2025-04-21 to 2025-04-28
- 158Trello is slow or unavailableTrello · Major outage · 33m
- 254Issue with Box and Hootsuite syncsAirtable · Degraded · 10h 58m
- 349Elevated API Errors on SandboxUnit · Major outage · 1h 27m
- 445Platform performance degradedApify · Partial outage · 8h 54m
- 543Increased 500 status codesLoops · Partial outage · 1h 17m
- 642Issues with Delivery of videosapi.video · Partial outage · 43m
- 738Slow response times for Ask AI and delay in indexing new messagesSuperhuman · Partial outage · 1d 10h
- 834Inputs not reacting on some published appsHex · Partial outage · 2h 55m
- 933Queries to data stored on C120 cluster are failingIterable · Partial outage · 1d 16h
- 1031Secondary Metal port impacted in FR Metro (FR5)Equinix Metal · Degraded · 1d 16h
- 1130Investigating elevated site errorsReddit · Partial outage · 29m
- 1229Email latency due to Sendgrid issueBraze · Degraded · 1h 5m
- 1327Typeform OAuth Service degraded - Login with Microsoft Social loginTypeform · Partial outage · 28m
- 1427We're investigating reports of platform avaliblity issuesAttio · Partial outage · 49m
- 1527Rate limit action causing connection issuesngrok · Degraded · 1h 49m
- 1625Multilingual is currently downgradedRetell AI · Degraded · 7h 46m
- 1725Elevated LatencyCoveralls · Degraded · 3h 31m
- 1824PyPI Elevated Error RatesPyPI · Partial outage · 16m
- 1923Degraded Performance of CAT Web Editor ComponentPhrase · Degraded · 2h 16m
- 2021Network Connectivity Issue - SG MetroEquinix Metal · Degraded · 48m
- 2120Intermittent Inbound SIP Calls FailuresPlivo · Degraded · 29m
- 2220Network Connectivity Issue TY MetroEquinix Metal · Degraded · 31m
- 2320Issues with logging inimgix · Degraded · 3h 1m
- 2419Maps not loading when using the default Radar map style and older MapLibre versionsRadar · Degraded · 1h 2m
- 2518Retell LLM API incidentRetell AI · Partial outage · 0m
← 2025-W16 · 2025-W18 → · Methodology
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