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Rankings

The Down Index, 2025-W18

That week's worst incidents, scored 0-100 from impact, breadth, duration, reach and how long the provider took to acknowledge.

2025-04-28 to 2025-05-05

  1. 147Increased error ratesSubstack · Partial outage · 1h 2m
    • Impact18
    • Breadth20
    • Duration9
    • Reach0
    • Acknowledgement0
  2. 246LLamaIndex Sparse Retrieval OutageLlamaCloud · Major outage · 3h 33m
    • Impact30
    • Breadth4
    • Duration12
    • Reach0
    • Acknowledgement0
  3. 343Webhook processing delayedClearbit · Partial outage · 2d 17h
    • Impact18
    • Breadth1
    • Duration15
    • Reach9
    • Acknowledgement0
  4. 441Identified - Caused by Internal DepencencyCerebras · Partial outage · 4h 11m
    • Impact18
    • Breadth0
    • Duration13
    • Reach10
    • Acknowledgement0
  5. 540Smartsheet access issues and unexpected errorsSmartsheet · Partial outage · 2h 57m
    • Impact18
    • Breadth10
    • Duration12
    • Reach0
    • Acknowledgement0
  6. 638Livestream Issuesapi.video · Partial outage · 52m
    • Impact18
    • Breadth4
    • Duration9
    • Reach7
    • Acknowledgement0
  7. 737Active Directory User Status ImpactedJumpCloud · Partial outage · 13h 36m
    • Impact18
    • Breadth4
    • Duration15
    • Reach0
    • Acknowledgement0
  8. 834Increased errors to voyage-finance-2, voyage-large-2-instruct, voyage-law-2, voyage-code-2Voyage AI · Partial outage · 12m
    • Impact18
    • Breadth10
    • Duration6
    • Reach0
    • Acknowledgement0
  9. 930Mural ExportsMural · Partial outage · 1h 16m
    • Impact18
    • Breadth2
    • Duration10
    • Reach0
    • Acknowledgement0
  10. 1030Chat - elevated errorsReddit · Partial outage · 36m
    • Impact18
    • Breadth4
    • Duration8
    • Reach0
    • Acknowledgement0
  11. 1128Networking | Multiple Regions | CN-6256486Oracle Cloud · Partial outage · 0m
    • Impact18
    • Breadth10
    • Duration0
    • Reach0
    • Acknowledgement0
  12. 1228Test Analytics OutageCodecov · Partial outage · 32m
    • Impact18
    • Breadth2
    • Duration8
    • Reach0
    • Acknowledgement0
  13. 1328Error when viewing all employees in CalibrationLattice · Degraded · 1h 8m
    • Impact8
    • Breadth10
    • Duration10
    • Reach0
    • Acknowledgement0
  14. 1427High error rate running program updatesPulumi Cloud · Partial outage · 28m
    • Impact18
    • Breadth1
    • Duration8
    • Reach0
    • Acknowledgement0
  15. 1526Email analytics backupSubstack · Degraded · 1d 11h
    • Impact8
    • Breadth3
    • Duration15
    • Reach0
    • Acknowledgement0
  16. 1626AWS SES FailuresCourier · Degraded · 6h 20m
    • Impact8
    • Breadth4
    • Duration14
    • Reach0
    • Acknowledgement0
  17. 1725Issues with building custom kernelsHex · Degraded · 4h 57m
    • Impact8
    • Breadth4
    • Duration13
    • Reach0
    • Acknowledgement0
  18. 1825Voice UnavailabilityBland AI · Degraded · 2h 2m
    • Impact8
    • Breadth6
    • Duration11
    • Reach0
    • Acknowledgement0
  19. 1925Degraded Reports ServiceJumpCloud · Degraded · 4h 24m
    • Impact8
    • Breadth4
    • Duration13
    • Reach0
    • Acknowledgement0
  20. 2025Elevated LatencyCoveralls · Degraded · 3h 14m
    • Impact8
    • Breadth5
    • Duration12
    • Reach0
    • Acknowledgement0
  21. 2124Locations, Usages, and Analytics pages timing outRadar · Degraded · 3h 46m
    • Impact8
    • Breadth4
    • Duration12
    • Reach0
    • Acknowledgement0
  22. 2222Google Gemini 2.5 Pro and Flash OutageWindsurf · Degraded · 3h 8m
    • Impact8
    • Breadth2
    • Duration12
    • Reach0
    • Acknowledgement0
  23. 2322Regional Data Delay for Experiment ResultsStatsig · Degraded · 3h 20m
    • Impact8
    • Breadth2
    • Duration12
    • Reach0
    • Acknowledgement0
  24. 2421LlamaParse - Gemini 2.0 FlashLlamaCloud · Degraded · 5h 32m
    • Impact8
    • Breadth0
    • Duration13
    • Reach0
    • Acknowledgement0
  25. 2520Intermittent MMS Delivery IssuePlivo · Degraded · 27m
    • Impact8
    • Breadth4
    • Duration8
    • Reach0
    • Acknowledgement0

← 2025-W17 · 2025-W19 → · Methodology

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