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Rankings

The Down Index, 2025-W51

That week's worst incidents, scored 0-100 from impact, breadth, duration, reach and how long the provider took to acknowledge.

2025-12-15 to 2025-12-22

  1. 162App not respondingFront · Major outage · 3h 54m
    • Impact30
    • Breadth20
    • Duration12
    • Reach0
    • Acknowledgement0
  2. 251Network CongestionCloudflare Workers · Degraded · 1h 3m
    • Impact8
    • Breadth20
    • Duration9
    • Reach14
    • Acknowledgement0
  3. 350Loging to the platform is not availableMake · Major outage · 10h 45m
    • Impact30
    • Breadth5
    • Duration15
    • Reach0
    • Acknowledgement0
  4. 445Calls failing due to worker unavailabilityVapi · Major outage · 6d 4h
    • Impact30
    • Breadth0
    • Duration15
    • Reach0
    • Acknowledgement0
  5. 544We are aware that customers may be experiencing issues when accessing Gusto.Gusto · Major outage · 2h 40m
    • Impact30
    • Breadth2
    • Duration12
    • Reach0
    • Acknowledgement0
  6. 643General service degradationRippling · Major outage · 3h 48m
    • Impact30
    • Breadth1
    • Duration12
    • Reach0
    • Acknowledgement0
  7. 742Docs site not loadingHelp Scout · Major outage · 1h 19m
    • Impact30
    • Breadth2
    • Duration10
    • Reach0
    • Acknowledgement0
  8. 841Snowflake RETL sources and Warehouse Destinations are failing due to Snowflake OutageSegment · Partial outage · 10h 18m
    • Impact18
    • Breadth8
    • Duration15
    • Reach0
    • Acknowledgement0
  9. 940Failed transformation requests with combination of Strict Transformations and Auto-UploadCloudinary · Degraded · 4h 22m
    • Impact8
    • Breadth8
    • Duration13
    • Reach11
    • Acknowledgement0
  10. 1040Degraded performance of Admin Hub, Atlassian Analytics, Confluence Cloud, Focus, Jira, Jira Product Discovery, Jira Service Management, and RovoConfluence · Degraded · 2h 35m
    • Impact8
    • Breadth20
    • Duration12
    • Reach0
    • Acknowledgement0
  11. 1140Upload API Degradation.Uploadcare · Partial outage · 9h 26m
    • Impact18
    • Breadth8
    • Duration14
    • Reach0
    • Acknowledgement0
  12. 1239Partial API Service Latency for Swap and Transfers EndpointsMoralis · Major outage · 52m
    • Impact30
    • Breadth0
    • Duration9
    • Reach0
    • Acknowledgement0
  13. 1338Degraded performance of Admin Hub, Atlassian Analytics, Confluence Cloud, Focus, Jira, Jira Product Discovery, Jira Service Management, and RovoJira · Degraded · 2h 45m
    • Impact8
    • Breadth18
    • Duration12
    • Reach0
    • Acknowledgement0
  14. 1435Increase latency on Liveblocks APILiveblocks · Degraded · 24m
    • Impact8
    • Breadth20
    • Duration7
    • Reach0
    • Acknowledgement0
  15. 1535Elevated API ErrorsRadar · Degraded · 7h 23m
    • Impact8
    • Breadth13
    • Duration14
    • Reach0
    • Acknowledgement0
  16. 1634Partial API Service DisruptionMoralis · Partial outage · 3h 28m
    • Impact18
    • Breadth4
    • Duration12
    • Reach0
    • Acknowledgement0
  17. 1733Merchant Operations degradation - Maintenance OngoingKlarna · Degraded · 4h 6m
    • Impact8
    • Breadth12
    • Duration13
    • Reach0
    • Acknowledgement0
  18. 1833Sandbox ErrorWise · Partial outage · 3h 26m
    • Impact18
    • Breadth3
    • Duration12
    • Reach0
    • Acknowledgement0
  19. 1933Issue loading displays in some published appsHex · Partial outage · 2h 32m
    • Impact18
    • Breadth4
    • Duration11
    • Reach0
    • Acknowledgement0
  20. 2033Batch enrichment processing delaysClearbit · Degraded · 4d 18h
    • Impact8
    • Breadth1
    • Duration15
    • Reach9
    • Acknowledgement0
  21. 2133Network Performance IssuesCloudflare · Partial outage · 23h 49m
    • Impact18
    • Breadth0
    • Duration15
    • Reach0
    • Acknowledgement0
  22. 2232Non-English Template Front SitesSquarespace · Partial outage · 3h 58m
    • Impact18
    • Breadth2
    • Duration12
    • Reach0
    • Acknowledgement0
  23. 2331Call and API failures due to Stripe outageRetell AI · Partial outage · 31m
    • Impact18
    • Breadth5
    • Duration8
    • Reach0
    • Acknowledgement0
  24. 2431Billing Dashboard and Plans OutageCloudinary · Degraded · 3h 53m
    • Impact8
    • Breadth0
    • Duration12
    • Reach11
    • Acknowledgement0
  25. 2530Background tasks delayedDrata · Partial outage · 2h 58m
    • Impact18
    • Breadth0
    • Duration12
    • Reach0
    • Acknowledgement0

← 2025-W50 · 2025-W52 → · Methodology

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