Rankings
Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.
The week's worst incidents, ranked by Down Index score: 2025-W18, Apr 28 to May 4.
- 147Increased error ratesSubstack · Partial outage · 1h 2m
- 246LLamaIndex Sparse Retrieval OutageLlamaCloud · Major outage · 3h 33m
- 343Webhook processing delayedClearbit · Partial outage · 2d 17h
- 441Identified - Caused by Internal DepencencyCerebras · Partial outage · 4h 11m
- 540Smartsheet access issues and unexpected errorsSmartsheet · Partial outage · 2h 57m
- 638Livestream Issuesapi.video · Partial outage · 52m
- 737Active Directory User Status ImpactedJumpCloud · Partial outage · 13h 36m
- 834Increased errors to voyage-finance-2, voyage-large-2-instruct, voyage-law-2, voyage-code-2Voyage AI · Partial outage · 12m
- 930Mural ExportsMural · Partial outage · 1h 16m
- 1030Chat - elevated errorsReddit · Partial outage · 36m
- 1128Networking | Multiple Regions | CN-6256486Oracle Cloud · Partial outage · 0m
- 1228Test Analytics OutageCodecov · Partial outage · 32m
- 1328Error when viewing all employees in CalibrationLattice · Degraded · 1h 8m
- 1427High error rate running program updatesPulumi Cloud · Partial outage · 28m
- 1526Email analytics backupSubstack · Degraded · 1d 11h
- 1626AWS SES FailuresCourier · Degraded · 6h 20m
- 1725Issues with building custom kernelsHex · Degraded · 4h 57m
- 1825Voice UnavailabilityBland AI · Degraded · 2h 2m
- 1925Degraded Reports ServiceJumpCloud · Degraded · 4h 24m
- 2025Elevated LatencyCoveralls · Degraded · 3h 14m
- 2124Locations, Usages, and Analytics pages timing outRadar · Degraded · 3h 46m
- 2222Google Gemini 2.5 Pro and Flash OutageWindsurf · Degraded · 3h 8m
- 2322Regional Data Delay for Experiment ResultsStatsig · Degraded · 3h 20m
- 2421LlamaParse - Gemini 2.0 FlashLlamaCloud · Degraded · 5h 32m
- 2520Intermittent MMS Delivery IssuePlivo · Degraded · 27m
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