Rankings
Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.
Providers ranked by weighted downtime in September 2022, most first. 2 providers with incidents in Observability.
- 1. LogRocket1h 3m weighted1 incident · median 6h 24m to resolve · postmortems n/a
- 2. ServiceNow Cloud Observability38m weighted1 incident · median 8h 22m to resolve · postmortems n/a
Downtime is weighted by impact (major x1, partial x0.5, degraded x0.2) from providers' own posted incidents. Providers with none aren't listed, and a month can shift when a late incident is imported.