Rankings
Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.
Providers ranked by weighted downtime in September 2022, most first. 4 providers with incidents in Workplace.
- 1. Coda1h 18m weighted1 incident · median 1h 18m to resolve · postmortems 0%
- 2. Lucid38m weighted1 incident · median 2h 10m to resolve · postmortems 0%
- 3. Mural30m weighted2 incidents · median 1h 40m to resolve · postmortems 100%
- 4. Basecamp28m weighted1 incident · median 2h 22m to resolve · postmortems n/a
Downtime is weighted by impact (major x1, partial x0.5, degraded x0.2) from providers' own posted incidents. Providers with none aren't listed, and a month can shift when a late incident is imported.