Rankings
Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.
Providers ranked by weighted downtime in September 2023, most first. 4 providers with incidents in Messaging and comms.
- 1. Mailjet17m weighted1 incident · median 1h 39m to resolve · postmortems n/a
- 2. Daily11m weighted1 incident · median 14h 15m to resolve · postmortems n/a
- 3. Ably0m weighted2 incidents · median 0m to resolve · postmortems 50%
- 4. Courier0m weighted1 incident · median 49m to resolve · postmortems n/a
Downtime is weighted by impact (major x1, partial x0.5, degraded x0.2) from providers' own posted incidents. Providers with none aren't listed, and a month can shift when a late incident is imported.