Rankings
Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.
Providers ranked by weighted downtime in September 2023, most first. 4 providers with incidents in Observability.
- 1. LogRocket49m weighted1 incident · median 3h 25m to resolve · postmortems 0%
- 2. Opsgenie44m weighted2 incidents · median 5h 23m to resolve · postmortems 100%
- 3. Atlassian Statuspage38m weighted1 incident · median 5h 21m to resolve · postmortems 100%
- 4. ServiceNow Cloud Observability9m weighted2 incidents · median 12h 40m to resolve · postmortems 0%
Downtime is weighted by impact (major x1, partial x0.5, degraded x0.2) from providers' own posted incidents. Providers with none aren't listed, and a month can shift when a late incident is imported.