The Down Index, 2026-W40
That week's worst incidents, scored 0-100 from impact, breadth, duration, reach and how long the provider took to acknowledge.
2026-09-28 to 2026-10-05
- 165Customer360Audiences, analytics Degradation on BRA6S, BRA18, BRA34, BRA36…Salesforce · Major outage · 13h 10m
- 261Elevated errors on claude.ai, Claude Code, Claude Cowork and the Claude APIAnthropic · Partial outage · 2h 6m
- 350INTERNETCONNECTIVITY (eu-south-2): Elevated packet lossAWS · Degraded · 2h 42m
- 449Grafana Access IssuesGrafana Cloud · Major outage · 1h 49m
- 546Free Plan Customers Are Experiencing Message FailuresSlack · Degraded · 6h 20m
- 645Rippling app is downRippling · Major outage · 8h 35m
- 744API Service DegradationChargebee · Partial outage · 2h
- 844[Critical] Issues with All Files Page, Box Notes, API calls, logins and downloadsBox · Major outage · 1h 14m
- 944Job processing and scheduling is degraded affecting multiple Atlassian productsBitbucket · Partial outage · 4h 56m
- 1044Delayed credits on the Claude PlatformAnthropic · Degraded · 6h 16m
- 1143[Yandex Search API] Increased Error RateSerpApi · Major outage · 5h 12m
- 1243AutomationStudio Degradation on DB19, DB26, DB27, DB32…Salesforce · Degraded · 1d 17h
- 1343AutomationStudio Degradation on DB50000, DB50001, DB50002, DB50003…Salesforce · Degraded · 1d 17h
- 1442AI gateway unavailableConvex · Major outage · 1h 4m
- 1542Basecamp 5 and HEY are downBasecamp · Major outage · 24m
- 1641Elevated errors across ChatGPT, Codex, and the API including the Agents APIOpenAI · Degraded · 5h 21m
- 1740Agents, STT, and Creative Platform: Increased Latency, Conversation Failures, and STT FailuresElevenLabs · Partial outage · 3h 44m
- 1840Admin home page load error spikeBrex · Major outage · 34m
- 1940Actions Job DelaysGitHub Actions · Degraded · 3h 9m
- 2040Custom data / respondent metadata missing from Individual Response Table and XLS exportsSurveyMonkey · Degraded · 2h 52m
- 2139Copilot Code Review is unable to complete reviewsGitHub · Major outage · 52m
- 2239Partial outage in AMSFly.io · Major outage · 57m
- 2338Campfire outageBasecamp · Major outage · 16m
- 2438Basecamp Classic outageBasecamp · Major outage · 16m
- 2538Cloudflare Workers build delaysCloudflare Workers · Degraded · 1d 5h
← 2026-W39 · 2026-W41 → · Methodology
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