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Rankings

The Down Index, 2026-W40

That week's worst incidents, scored 0-100 from impact, breadth, duration, reach and how long the provider took to acknowledge.

2026-09-28 to 2026-10-05

  1. 165Customer360Audiences, analytics Degradation on BRA6S, BRA18, BRA34, BRA36…Salesforce · Major outage · 13h 10m
    • Impact30
    • Breadth20
    • Duration15
    • Reach0
    • Acknowledgement0
  2. 261Elevated errors on claude.ai, Claude Code, Claude Cowork and the Claude APIAnthropic · Partial outage · 2h 6m
    • Impact18
    • Breadth17
    • Duration11
    • Reach15
    • Acknowledgement0
  3. 350INTERNETCONNECTIVITY (eu-south-2): Elevated packet lossAWS · Degraded · 2h 42m
    • Impact8
    • Breadth10
    • Duration12
    • Reach20
    • Acknowledgement0
  4. 449Grafana Access IssuesGrafana Cloud · Major outage · 1h 49m
    • Impact30
    • Breadth8
    • Duration11
    • Reach0
    • Acknowledgement0
  5. 546Free Plan Customers Are Experiencing Message FailuresSlack · Degraded · 6h 20m
    • Impact8
    • Breadth10
    • Duration14
    • Reach14
    • Acknowledgement0
  6. 645Rippling app is downRippling · Major outage · 8h 35m
    • Impact30
    • Breadth1
    • Duration14
    • Reach0
    • Acknowledgement0
  7. 744API Service DegradationChargebee · Partial outage · 2h
    • Impact18
    • Breadth4
    • Duration11
    • Reach11
    • Acknowledgement0
  8. 844[Critical] Issues with All Files Page, Box Notes, API calls, logins and downloadsBox · Major outage · 1h 14m
    • Impact30
    • Breadth4
    • Duration10
    • Reach0
    • Acknowledgement0
  9. 944Job processing and scheduling is degraded affecting multiple Atlassian productsBitbucket · Partial outage · 4h 56m
    • Impact18
    • Breadth2
    • Duration13
    • Reach11
    • Acknowledgement0
  10. 1044Delayed credits on the Claude PlatformAnthropic · Degraded · 6h 16m
    • Impact8
    • Breadth7
    • Duration14
    • Reach15
    • Acknowledgement0
  11. 1143[Yandex Search API] Increased Error RateSerpApi · Major outage · 5h 12m
    • Impact30
    • Breadth0
    • Duration13
    • Reach0
    • Acknowledgement0
  12. 1243AutomationStudio Degradation on DB19, DB26, DB27, DB32…Salesforce · Degraded · 1d 17h
    • Impact8
    • Breadth20
    • Duration15
    • Reach0
    • Acknowledgement0
  13. 1343AutomationStudio Degradation on DB50000, DB50001, DB50002, DB50003…Salesforce · Degraded · 1d 17h
    • Impact8
    • Breadth20
    • Duration15
    • Reach0
    • Acknowledgement0
  14. 1442AI gateway unavailableConvex · Major outage · 1h 4m
    • Impact30
    • Breadth2
    • Duration10
    • Reach0
    • Acknowledgement0
  15. 1542Basecamp 5 and HEY are downBasecamp · Major outage · 24m
    • Impact30
    • Breadth5
    • Duration7
    • Reach0
    • Acknowledgement0
  16. 1641Elevated errors across ChatGPT, Codex, and the API including the Agents APIOpenAI · Degraded · 5h 21m
    • Impact8
    • Breadth20
    • Duration13
    • Reach0
    • Acknowledgement0
  17. 1740Agents, STT, and Creative Platform: Increased Latency, Conversation Failures, and STT FailuresElevenLabs · Partial outage · 3h 44m
    • Impact18
    • Breadth10
    • Duration12
    • Reach0
    • Acknowledgement0
  18. 1840Admin home page load error spikeBrex · Major outage · 34m
    • Impact30
    • Breadth2
    • Duration8
    • Reach0
    • Acknowledgement0
  19. 1940Actions Job DelaysGitHub Actions · Degraded · 3h 9m
    • Impact8
    • Breadth20
    • Duration12
    • Reach0
    • Acknowledgement0
  20. 2040Custom data / respondent metadata missing from Individual Response Table and XLS exportsSurveyMonkey · Degraded · 2h 52m
    • Impact8
    • Breadth20
    • Duration12
    • Reach0
    • Acknowledgement0
  21. 2139Copilot Code Review is unable to complete reviewsGitHub · Major outage · 52m
    • Impact30
    • Breadth0
    • Duration9
    • Reach0
    • Acknowledgement0
  22. 2239Partial outage in AMSFly.io · Major outage · 57m
    • Impact30
    • Breadth0
    • Duration9
    • Reach0
    • Acknowledgement0
  23. 2338Campfire outageBasecamp · Major outage · 16m
    • Impact30
    • Breadth2
    • Duration6
    • Reach0
    • Acknowledgement0
  24. 2438Basecamp Classic outageBasecamp · Major outage · 16m
    • Impact30
    • Breadth2
    • Duration6
    • Reach0
    • Acknowledgement0
  25. 2538Cloudflare Workers build delaysCloudflare Workers · Degraded · 1d 5h
    • Impact8
    • Breadth1
    • Duration15
    • Reach14
    • Acknowledgement0

← 2026-W39 · 2026-W41 → · Methodology

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