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Rankings

The Down Index, 2025-W35

That week's worst incidents, scored 0-100 from impact, breadth, duration, reach and how long the provider took to acknowledge.

2025-08-25 to 2025-09-01

  1. 151Elevated Memory UsageSuperhuman · Major outage · 2h 16m
    • Impact30
    • Breadth10
    • Duration11
    • Reach0
    • Acknowledgement0
  2. 246Reports of issues accessing the Dashboard and webflow.comWebflow · Major outage · 2h 19m
    • Impact30
    • Breadth5
    • Duration11
    • Reach0
    • Acknowledgement0
  3. 346Admin functions impacted when accessing Users and AD Sync on certain deploymentsDuo Security · Major outage · 3h 35m
    • Impact30
    • Breadth4
    • Duration12
    • Reach0
    • Acknowledgement0
  4. 442Elevated errors with commentsReddit · Partial outage · 40m
    • Impact18
    • Breadth16
    • Duration8
    • Reach0
    • Acknowledgement0
  5. 542Smartsheet App UnavailableSmartsheet · Major outage · 2h 26m
    • Impact30
    • Breadth1
    • Duration11
    • Reach0
    • Acknowledgement0
  6. 641Live events not loadingVimeo · Major outage · 1h 40m
    • Impact30
    • Breadth0
    • Duration11
    • Reach0
    • Acknowledgement0
  7. 740The Grammarly Editor is not working as expectedGrammarly · Major outage · 34m
    • Impact30
    • Breadth2
    • Duration8
    • Reach0
    • Acknowledgement0
  8. 840Drop in success rate for /api/v1/log_event and /api/v1/rgstrStatsig · Major outage · 40m
    • Impact30
    • Breadth2
    • Duration8
    • Reach0
    • Acknowledgement0
  9. 938AI Copilots seeing an elevated error rateLiveblocks · Partial outage · 1h 8m
    • Impact18
    • Breadth10
    • Duration10
    • Reach0
    • Acknowledgement0
  10. 1034Console Service OutageJumpCloud · Partial outage · 33m
    • Impact18
    • Breadth8
    • Duration8
    • Reach0
    • Acknowledgement0
  11. 1132Trello Connectivity ProblemsTrello · Partial outage · 1h 33m
    • Impact18
    • Breadth4
    • Duration10
    • Reach0
    • Acknowledgement0
  12. 1231Data ShuttleSmartsheet · Partial outage · 4h 1m
    • Impact18
    • Breadth0
    • Duration13
    • Reach0
    • Acknowledgement0
  13. 1328Increased error ratesDatoCMS · Partial outage · 0m
    • Impact18
    • Breadth10
    • Duration0
    • Reach0
    • Acknowledgement0
  14. 1427Display Issue of Processed EmailsSMTP2GO · Degraded · 2d 13h
    • Impact8
    • Breadth4
    • Duration15
    • Reach0
    • Acknowledgement0
  15. 1527Errors on our billing and usage pagesngrok · Partial outage · 40m
    • Impact18
    • Breadth1
    • Duration8
    • Reach0
    • Acknowledgement0
  16. 1627Merchant Dashboard Login DegradationAffirm · Degraded · 1d 2h
    • Impact8
    • Breadth4
    • Duration15
    • Reach0
    • Acknowledgement0
  17. 1725Primary Shared Interconnection impactedEquinix Metal · Degraded · 4h 28m
    • Impact8
    • Breadth4
    • Duration13
    • Reach0
    • Acknowledgement0
  18. 1825Delayed delivery for a small subset of eventsHightouch · Degraded · 5h 8m
    • Impact8
    • Breadth4
    • Duration13
    • Reach0
    • Acknowledgement0
  19. 1925Pop up to sign in On Microsoft Office FilesDropbox · Degraded · 14h 44m
    • Impact8
    • Breadth2
    • Duration15
    • Reach0
    • Acknowledgement0
  20. 2024T-Mobile Services SMS Delivery IssueDuo Security · Degraded · 3h 53m
    • Impact8
    • Breadth4
    • Duration12
    • Reach0
    • Acknowledgement0
  21. 2123Directory Insights Events Failing to PropagateJumpCloud · Degraded · 2h 1m
    • Impact8
    • Breadth4
    • Duration11
    • Reach0
    • Acknowledgement0
  22. 2223Degraded Package Install Experiencenpm · Degraded · 3h 9m
    • Impact8
    • Breadth3
    • Duration12
    • Reach0
    • Acknowledgement0
  23. 2321Linkedin.com - IssueLinkedIn · Degraded · 2h 14m
    • Impact8
    • Breadth2
    • Duration11
    • Reach0
    • Acknowledgement0
  24. 2420Slack Platform Issue: Apps Displaying "We cannot display this message" ErrorsRootly · Degraded · 3h 9m
    • Impact8
    • Breadth0
    • Duration12
    • Reach0
    • Acknowledgement0
  25. 2519Degraded services in Postman are causing slowness in ApplicationPostman · Degraded · 58m
    • Impact8
    • Breadth2
    • Duration9
    • Reach0
    • Acknowledgement0

← 2025-W34 · 2025-W36 → · Methodology

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